Information about ordering, shipping, engraving materials, maintenance, tool bits, and after-sales service for their products. We serve as a resource for users seeking assistance with various aspects of using and maintaining their CNC machines. Look below for help.
IMCNC FAQS
Products
Product FAQs provide detailed specifications for mini CNC routers and offer guidance on care and tooling instruction.
IMCNC FAQS
Software
FAQs on compatibility and usage for IMCNC Software, Vectric, and CAD/CAM apps with software requirements, troubleshooting, file format guidance for CNC machines.
IMCNC FAQS
Ordering Process, Payment and Tax
IMCNC Ordering Process covers accepted payment methods, ordering restrictions, and buyer responsibilities for taxes and duties, including custom duties, import taxes, and local taxes.
IMCNC FAQS
Shipping and Delivery
Orders ship within 4 business days from Taiwan. Delivery times vary for international shipments. Buyer is responsible for import duties and taxes upon delivery.
IMCNC FAQS
Returns, Refunds, and Non-Refundable Items
We currently uses PayPal for payments, excludes financing, and requires buyers to handle import taxes.
IMCNC FAQS
3 in 1 Module
IMCNC 3-in-1 module offers a CNC router, laser engraver, and dot peen module. Each supports various materials and styles with safety guidelines.
IMCNC FAQS
Accessories, Spare Parts & Tool Bits
We offer a range of accessories and tool bits for mini CNC machines, including power cords, wrenches, software, and specialized bits for carving.
IMCNC FAQS
After-Sales Sevice
Warranty, operation, and maintenance support for our costumers, including troubleshooting tips for power issues and USB connectivity.
IMCNC FAQS
Engraving Materials
Wood uses bitmap images, metals use vector graphics for engraving.
IMCNC FAQS
Maintenance
Regularly clean and lubricate machine rails and worktable. Includes fuse replacement guide, pre-set calibration, and access to manuals.
IMCNC FAQS
Tool Bits
IMCNC tool bits FAQ lists different types for engraving and cutting tasks. Choose the right bit for your project..