IMCNC 2-year Limited Warranty
IMCNC offers a 2-year warranty after you receive the product. Our product comes with a limited warranty as outlined in our warranty policy. For warranty-related inquiries or claims, please read the following:
IMCNC warrants the product to be free from defects in design, workmanship and material for two years from the date of receipt.
The warranty coverage is limited to the explicitly mentioned models and issues, and does not extend to any parts or other products not mentioned. Unauthorized modifications or disassembly are not covered under this warranty.
IMCNC Warranty ONLY Covered
IMCNC warranty covers any manufacturing defects in the product that arise during normal use. It includes defects in materials, workmanship, and functionality.
- IMCNC BE2216
- IMCNC BE3000
- IMCNC GM150
NOT Covered By IMCNC Warranty
This warranty does not cover damage or defects resulting from:
- Unauthorized modifications or alterations.
- Improper installation, usage, or maintenance.
- Accidents, misuse, or neglect.
- Natural disasters or acts of nature.
- Use of unauthorized parts or accessories.
IMCNC Wear Parts is NOT Covered by this Limited Warranty
The following parts are wear parts:
- Power Cord
- USB 2.0 Cable
- Controller ( gamepad )
- Wrench Set
- Silicone Mat
- Support board
- Standard Clamp Set
- Touch Plate
- Fuse
- ER11 Collet
- Tool Bit Set
Disclaimer
This warranty is the sole and exclusive warranty for the mini CNC engraver. IMCNC disclaims all other warranties, whether expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
Exclusions and Limitations
- IMCNC is not responsible for any consequential or incidental damages arising from the use or inability to use the product.
- Any implied warranties, including the warranty of merchantability or fitness for a particular purpose, are limited to the duration of this written warranty.
How to Apply for IMCNC Warranty Claims
IMCNC Business Hour (Taiwan Time Zone) : Monday-Friday 08:00-17:00
To initiate a warranty claim, please provide the following information and contact our customer service team at service@imcnc.com.tw
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Model Number
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Serial Number
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Description of the Issue
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Provide photos or videos.
After-Sales Service Issue: service@imcnc.com.tw
Tech Support Issue: tech@imcnc.com.tw