If you have any questions, check our FAQ page for more details.

IMCNC FAQs

Information about ordering, shipping, engraving materials, maintenance, tool bits, and after-sales service for their products. We serve as a resource for users seeking assistance with various aspects of using and maintaining their CNC machines. Look below for help.

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IMCNC FAQS

Products

Product FAQs provide detailed specifications for mini CNC routers and offer guidance on care and tooling instruction.

CAD/CAM Software Compatibility and Usage

IMCNC FAQS

Software

FAQs on compatibility and usage for IMCNC Software, Vectric, and CAD/CAM apps with software requirements, troubleshooting, file format guidance for CNC machines.

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IMCNC FAQS

Ordering Process, Payment and Tax

IMCNC Ordering Process covers accepted payment methods, ordering restrictions, and buyer responsibilities for taxes and duties, including custom duties, import taxes, and local taxes.

IMCNC FAQS

Shipping and Delivery

Orders ship within 4 business days from Taiwan. Delivery times vary for international shipments. Buyer is responsible for import duties and taxes upon delivery.

IMCNC FAQS

Returns, Refunds, and Non-Refundable Items

We currently uses PayPal for payments, excludes financing, and requires buyers to handle import taxes.

IMCNC 3 in 1 module

IMCNC FAQS

3 in 1 Module

IMCNC 3-in-1 module offers a CNC router, laser engraver, and dot peen module. Each supports various materials and styles with safety guidelines.

CNC router accessory kit including BRAVOPRODIGY CNC controller, clamps, collets, wrenches, screwdriver, and tool bits displayed on a white background.

IMCNC FAQS

Accessories, Spare Parts & Tool Bits

We offer a range of accessories and tool bits for mini CNC machines, including power cords, wrenches, software, and specialized bits for carving.

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IMCNC FAQS

After-Sales Sevice

Warranty, operation, and maintenance support for our costumers, including troubleshooting tips for power issues and USB connectivity.

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IMCNC FAQS

Engraving Materials

Wood uses bitmap images, metals use vector graphics for engraving.

toothbrushes

IMCNC FAQS

Maintenance

Regularly clean and lubricate machine rails and worktable. Includes fuse replacement guide, pre-set calibration, and access to manuals.

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IMCNC FAQS

Tool Bits

IMCNC tool bits FAQ lists different types for engraving and cutting tasks. Choose the right bit for your project..